# Fitnito Help

> How-to guides for gym owners and the members who book with them.

Public help center. No login required. Two audiences: Gym Owners and Gym Members.
Full text: https://help.fitnito.com/llms-full.txt

## Gym Owners

- [Sign up and sign in](https://help.fitnito.com/owners/getting-started/sign-up-and-sign-in): Create a Fitnito gym, sign in at app.fitnito.com, and reset a forgotten password.
- [Set up your gym](https://help.fitnito.com/owners/getting-started/set-up-your-gym): Use the onboarding chat to add a location, program, pass type, and your first classes.
- [Your dashboard](https://help.fitnito.com/owners/getting-started/your-dashboard): What you see when you sign in to the gym console, and what to do first.
- [The Fitnito Assistant](https://help.fitnito.com/owners/getting-started/fitnito-assistant): Ask the gym console questions in plain English — who is booked, who is low on visits, add a member.
- [Add and find members](https://help.fitnito.com/owners/members/add-and-find-members): Create a member, search the list, and open their profile.
- [Family and dependents](https://help.fitnito.com/owners/members/family-and-dependents): Link a parent to kids or a partner so one login can book for the household.
- [Welcome emails and password resets](https://help.fitnito.com/owners/members/welcome-emails-and-passwords): Send a welcome email, copy a sign-in link, or reset a member’s password from their profile.
- [Create a class](https://help.fitnito.com/owners/schedule/create-a-class): Add a one-off session, or tick “repeats weekly” on the same form.
- [Sessions and the weekly schedule](https://help.fitnito.com/owners/schedule/sessions-and-the-week): Upcoming, All, and Weekly Schedule live on one Sessions page.
- [Weekly classes](https://help.fitnito.com/owners/schedule/weekly-classes): The Weekly Schedule tab, editing a series, and how generated sessions behave.
- [Who can book a class](https://help.fitnito.com/owners/schedule/booking-access): Booking Access shows which pass types and products unlock a session.
- [Locations](https://help.fitnito.com/owners/gym-setup/locations): Rooms, parks, and additional sites — each with a timezone.
- [Programs](https://help.fitnito.com/owners/gym-setup/programs): Class types (Strength, Yoga, Kids) and the colors members see on the week view.
- [Staff and coaches](https://help.fitnito.com/owners/gym-setup/staff-and-coaches): Invite the people who run the desk and appear as coaches on classes.
- [Assign a membership yourself](https://help.fitnito.com/owners/passes-and-products/assign-memberships-yourself): Put a member on a plan from their profile when you bill outside Fitnito, or to comp access.
- [Grant a visit pack yourself](https://help.fitnito.com/owners/passes-and-products/grant-visit-packs-yourself): Top up a punch card from the member profile when they paid you at the desk.
- [Member passes](https://help.fitnito.com/owners/passes-and-products/member-passes): See who holds which pass, add or subtract visits, and enable or disable access.
- [Pass types](https://help.fitnito.com/owners/passes-and-products/pass-types): Unlimited memberships vs punch cards, and which programs they unlock.
- [Products](https://help.fitnito.com/owners/passes-and-products/products): Membership plans and visit packs — the catalog you assign or sell.
- [Discount codes](https://help.fitnito.com/owners/payments/discount-codes): Optional Stripe promotion codes at member checkout, listed on Products.
- [Invoices and refunds](https://help.fitnito.com/owners/payments/invoices-and-refunds): See what members paid, open a payment, and refund it.
- [Membership plans](https://help.fitnito.com/owners/payments/membership-plans): Recurring products — monthly or yearly, which passes they grant, and deferred first charge.
- [Turn on Fitnito Payments](https://help.fitnito.com/owners/payments/turn-on-fitnito-payments): Connect Stripe, enable member billing, and start collecting membership and pack fees.
- [Visit packs for sale](https://help.fitnito.com/owners/payments/visit-packs-for-sale): One-time punch-card products — how many visits, which pass type, what they cost.
- [Logo and page copy](https://help.fitnito.com/owners/booking-site/branding-and-page-copy): Branding and the words on Home, Family, and the other booking-site pages.
- [Self-signup and the booking window](https://help.fitnito.com/owners/booking-site/self-signup-and-booking-window): Let people create their own account, how far ahead they can book, and where they land after login.
- [Your booking site](https://help.fitnito.com/owners/booking-site/your-booking-site): Every gym gets a site at your-subdomain.fitnito.com where members book.
- [Email notifications](https://help.fitnito.com/owners/your-account/notifications): Opt in to an email when someone signs up, or when they pay for a plan or pack.
- [Gym settings](https://help.fitnito.com/owners/your-account/gym-settings): Name, subdomain, currency, notifications, and the booking-site switches.
- [Your Fitnito subscription](https://help.fitnito.com/owners/your-account/your-fitnito-subscription): The plan you pay Fitnito for — free, monthly, or yearly. Not the same as member payments.
- [Connect an AI agent (MCP)](https://help.fitnito.com/owners/advanced/connect-ai-agents): Let Claude or another agent operate your gym through Fitnito’s MCP server.

## Gym Members

- [Your gym’s booking site](https://help.fitnito.com/members/getting-started/your-gyms-booking-site): Classes are booked on your gym’s own Fitnito page, not on a shared app store listing.
- [Create an account](https://help.fitnito.com/members/getting-started/create-an-account): Sign up on your gym’s site, or use the welcome email they sent you.
- [Sign in and reset your password](https://help.fitnito.com/members/getting-started/sign-in-and-password): Log in on the gym’s site, use a magic link, or request a new password.
- [Book for your kids](https://help.fitnito.com/members/booking/book-for-your-kids): Switch to a child and take a spot on their pass.
- [Cancel or change a booking](https://help.fitnito.com/members/booking/cancel-or-change-a-booking): Drop a class you are on, and how to pick a different one.
- [Find and book a class](https://help.fitnito.com/members/booking/find-and-book-a-class): Use list, day, or week view, open a class, and take a spot.
- [Add kids and family](https://help.fitnito.com/members/family/add-kids-and-family): Create a child by name, or link an existing member by email.
- [Who you are booking for](https://help.fitnito.com/members/family/who-youre-booking-for): The schedule switcher, and why some gyms only let parents book kids.
- [Buy a membership or pass](https://help.fitnito.com/members/memberships/buy-a-membership-or-pass): When the gym uses Fitnito Payments, subscribe or buy a punch card on the Memberships page.
- [Your memberships and passes](https://help.fitnito.com/members/memberships/your-memberships-and-passes): What you have, what it unlocks, and when it runs out.
- [Billing and your card](https://help.fitnito.com/members/account/billing-and-your-card): Saved card, payment history, and Stripe’s customer portal — only when the gym uses Fitnito Payments.
- [Your profile](https://help.fitnito.com/members/account/your-profile): Fix your name and email, see dependents, and review what you are attending.

## Optional

- [Sitemap](https://help.fitnito.com/sitemap.xml)
- [Full text](https://help.fitnito.com/llms-full.txt)